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Express your point of view on the problems of dealing with incoming phone call. Use the new words



 

Unit 8. Making decisions.

1. Read and learn the following words and phrases:

questionnaire – вопросник

rapid change – быстрое изменение

to agonize – мучиться

implication – вовлечение, замешанность, скрытый смысл

brand stretching – распространение марки

to conglomerate – собираться, скопляться в общую массу, накоплять

to outsell the competition – обойти конкуренцию

to collaborate with another company – сотрудничать с другой компанией

to retain ownership – сохранять собственность

world market share – часть мирового рынка

royalty – авторский гонорар

supply – запас, поставка

to consider the option – обдумать, рассмотреть предмет выбора

to implement the decision – принимать, осуществить решение

to define the objective – определять цель

to choose the best course of action – выбирать наилучший курс действия

on a trial basis – находиться на испытательном сроке

to get down to business – переходить к делу

up to a point – с этой точки зрения, в какой-то степени

to move on – продолжать

to be out of the question – быть вне вопроса

to take a break – делать перерыв

to make profit – приносить пользу

to reduce wages – уменьшать заработную плату

current turnover – постоянный оборот

profit margins – выгодная прибыль

combined earnings– совместные заработки

brand awareness – известность торговой марки

 

2. Find the synonyms to the words below:

1.to move on 2.to agonize 3.earnings 4.to conglomerate 5.rapid 6.awareness 7.current 1.to go on, to keep on 2.money, wage, salary 3.to suffer 4.knowledge 5.continuous 6.swift, quick 7.to collect

 

3. Write the antonyms to the words below:

rapid to reduce profit to move on

 

4. Choose the words from the box and insert them in the sentences. Change their forms if necessary:

to collaborate with another company brand awareness to implement the decision to move on to reduce wages to define the objective

1. To get much profit in business, one company decided to ……………. (1). As a result, market share raise up to 40%.



2. On today's meeting we ……….. (2) to relocate to Cambridge in November.

3. Ok, let's ……….. (3).

4. …………….. (4) of SONY is so strong that people are ready to pay more just to have the right name on their Walkman.

5. The worst thing in my job is constant ……………. (5) of ……

6. Before writing a course-paper you must …………. (6).

 

5. Work with your partner and make a dialogue "At the meeting".

 

Unit 9. Big business.

1. Read and learn the following words and phrases:

fringe benefits – дополнительные льготы

to take time off – брать отпуск

to go out of business overnight – не работать сутки

productive assets – производственные активы

to disregard – игнорировать

to break up – распадаться

total rubbish – полный вздор

venture – предприятие (рискованное)

to frighten life out of smb – напугать кого-либо до смерти

to issue currency – печатать деньги

to run a company – управлять компанией

substantial resources – важные/существенные ресурсы

cross-border trade – торговля между странами

corporate dinosaur – большая старая компания

merger – слияние компаний

to take over – завоевать

 

2. Match up the words on the left with their definitions on the right:

1.venture 2.to run 3.substantial 4.to disregard 5.assets 6.rubbish 1.silly, worthless 2.to work, to control, to be in charge of 3.cause of action in business of which the result is uncertain 4.to pay no attention, to ignore 5.valuable, large enough 6.smth that has value and may be sold to pay a debt

 



3. Choose the words from the box and insert them in the sentences. Change their forms if necessary:

 

venture merger to take over fringe benefits to run a company to break up

 

1. In the small company there are no ………….. (1) – pension, health insurance or anything like that.

2. If you're a worker for a small company and if there is a takeover or ……….. (2), you may lose your job.

3. If the boss who ……… (3) gets ill, so does the company.

4. Some executives believe that only small dynamic companies can ……….. (4) the world.

5. If I was provided with enough ………… (5) capital, I would start my own business.

6. A year ago I lost my job. The firm I worked for ……………. (6) into smaller separate companies.

 

4. Find the antonyms to the words below:

1.merger 2.rubbish 3.to break up 1.clever 2.to combine, to unite 3.collapse

5. Work with your partner and make a dialogue "Advantages and disadvantages of working for a big corporation or small enterprise ".

 

Unit 10. Small talk.

1. Read and learn the following words and phrases:

not to see smb for ages – не видеть кого-либо сто лет

headquarter – штаб-квартира, главный офис

to get to the point – перейти к делу

contact – деловой знакомый

to mingle with – смешиваться

to stick to (with) – оставаться верным

to slip away – уйти не попрощавшись, ускользнуть

to decline – отказаться, отклониться

to tend to – склоняться

flexible attitude – гибкое отношение



counterparts –близнецы

high/low context –высокая /низкая культура

to place great emphasis on – уделять особое внимание

to mess up tight schedule – нарушить плотное расписание/график

admired quality – прекрасное качество

to vary – изменяться

to consider appropriate – считаться подходящим

negotiation (process) – переговоры

adversarial – неблагоприятный

to create rapport – наладить связь

integral part – неотъемлемая часть

coach – наставник, репетитор, тренер

to offend – оскорблять, обижать

boardroom – зал заседаний совета директоров

to be aware – знать, быть осведомленным, сознавать

to look tanned – выглядеть загорелым

to fade – блекнуть

 

2. Match up the words on the left with their definitions on the right:

1.contact 2. to vary 3. to create rapport 4. to decline 5. headquarter 6. to be aware 1.to have knowledge and understanding 2.to be, make or become different 3.the office or place where the people work who control a large organization 4.a person who can help 5.to put things right 6.to refuse politely, to be unwilling

 

3. Choose the words from the box and insert them in the sentences. Change their forms if necessary:

 

to decline to look tanned to slip away negotiation coach to mingle with

 

1. Large percentage of managers during pre-negotiation coffee at a potential client's headquarters makes their minds ………….. (1) the opposite team.

2. She …………. (2) to spend The New Year's Eve with unknown people.

3. Englishmen don't like to say "Good-bye", they ………. (3) quietly.

4. People who spent vacation near the sea ……………. (4).

5. William Ury is co-author of the world's most famous book on …………… (5), "Getting to Yes".

6. Many companies in America are run like sport teams with the boss as both captain and…………… (6)

 

4. Write the antonyms to the words below:


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