Advances in Communication Technology
As the world continues to move, so does the advancement of technology. Every year sheds light on improvements to yesterday's devices and new inventions appearing on the horizon. At the center of it all is a desire to speed up communication across the globe, with the intention of making inconveniences a thing of the past.
Earliest forms of communication include pictograms, signals and, of course, language. Over time, communication has always advanced in order to be more efficient, from homing pigeons to the computer. The 19th century saw the development of the telegraph, telephone and radio. The 20th century birthed the use of the television and computer to spread communication.
The Internet, which encompasses the World Wide Web (WWW) or simply the Web, links everyone together with a universe of information available for all to access and learn from, and seemingly unlimited resources for contacting those on your personal and business Rolodexes. Most every business now has a website available for consumers to access information, contact the business and even make purchases, all from the comfort of home. In fact, the Internet has become such a pillar of communication today that it appears it will remain the nucleus of all current and future developments within the industry.
Wireless communication, also known as WiFi (wireless fidelity), uses low-power radio waves to transmit data over distances from one device to another without the use of wires, allowing senders and recievers to access information while on the move. Especially for business, WiFi is invaluable as it allows the boss, who travels frequently, to stay in touch with his employees back at the office. Wireless communication also makes it possible for more individuals to work from home, a luxury that was rarely a possibility just 30 years ago.
Electronic mail, commonly called email, is a means of sending messages to someone over the Internet through a service provider or email hosting website. Email now virtually replaces hand-written correspondence sent through the postal system. Senders can not only send a direct message but also attach images and documents to the email, giving recipients immediate access to information that might otherwise take days to receive and even longer to edit or update as necessary.
Smartphones are exactly that--mobile phones that know how to do an amazing variety of tasks. These cellular phones have a multitude of features that not only allow you to communicate while on the go in a number of different ways, but give you Internet access, keep track of appointments, and allow you to add features and applications for every need you can think of. Text messaging through mobile phones is increasingly becoming the way to communicate quick thoughts to friends, family and clients, whether it's to promise a call later or simply to pass on a thought before it's forgotten.
Skype is a downloadable software that enables users to make free phone calls and send messages via the Internet. The service also offers video phone calling, allowing users to watch each other in real time while they speak. Both businesses and individuals have benefited from the convenience and immediacy of Skype's communication tools.
Online networking websites, such as Facebook, Twitter and LinkedIn, are increasingly becoming the most popular means of instant and detailed communication. These sites allow registered users to communication with friends, family and clients from moment to moment. You can add images, update your status (telling everyone what you're doing this very moment), start a fan page for your business, write notes, send personal messages, and more. The idea is to allow users the opportunity to connect with everyone they know, even if they are hundreds of miles apart.
Technology is Convenient, But don't Ignore the Personal Touches
Though we are happy to observe a hitherto unseen breakthrough in communication technologies, people still need physical presence and sincere thoughts. Though the computer can make your message fast, it can't make it meaningful. An email may be quicker than a handwritten note, but when sending a thank you to an interviewer, the handwritten note will be better received. It may be convenient to write on a coworker's social media page to express condolences over the loss of a loved one, but a phone call or a personal visit and a hug will mean much more. Business is built on relationships, and sometimes the best way to strengthen those relationships cannot be found in cyberspace.
2. Prepare to give definitions or describe different means of communication. Let your group mates guess what means of communication you are speaking about.
3. Explain why it is important to keep personal touch with people.
1. Complete the table with the derivatives of the given words.
2. Match the terms with their definitions.
3.Insert the given words into the description of the diagram below: sender, receiver, feedback, encoding, decoding, communication, message, channels.
… is a linked social process of sender, encoding, medium, decoding, receiver, and feedback. The sender's mission is to translate internal thought patterns into words, gestures or symbols that the intended … of the message will be likely to understand. This is the process of …. An encoded … is then ready to be transmitted over one or more … of communication, that is, pathways along which information travels, to reach the desired receiver.
Once a message is received, the recipient begins the process of …, that is, of converting the message back into the sender's purported idea. Once a message is decoded, the receiver can transmit a new message back to the original …. This is known as … - that is receiver's response to the message from the sender.
4. Insert the following words in the necessary form to complete the sentences: interpret, message, encounter, realize, conscious, effect, in effect, prejudice, feedback, elicit.
1) Be careful, your silence could be …… as an admission of guilt.
2) Helen became ……. that everyone was staring at her.
3) Her words had a profound …… on him.
4) It was the first serious …… with an obstacle in his work.
5) She …… that she had been cheated.
6) The …….. that we've got to date has been positive.
7) The two methods are …… identical.
8) This question ……. a great round of applause from the audience.
9) We received a …… that we were to undertake this work at once.
10) What has …….. you against modern music?
5. Match the words from the left column with the words from the right one to make up the collocations from the texts, use them in the sentences of your own:
A) “Components of Communication”
B) “Communication in an Organization”
C) “Barriers to Business Communication”
D) “How to Prevent Breakdowns in Communication”
Insert the following prepositions where necessary: on´ 2, out ´ 1, at ´ 1, with ´ 4, in ´ 4, to ´ 1, over ´ 1, through ´ 1, for ´ 1, by ´ 2.
1) The original understanding of the word communication is consistent … the definition of communication used … modern psychology.
2) Sendersand receiversare persons who give … and take … messages.
3) Communication always takes place … some context, or setting.
4) At other times, however, the context makes such an impression … us that it exerts considerable control … our behavior.
5) Messages may be sent and received … both verbal and nonverbal channels. Thus … effect we are multichannel communicators.
6) Effective communicators are adept … switching channels.
7) Noise is anything that interferes … or distorts our ability to send or receive messages.
8) To be an effective communicator, you must be sensitive … both types of feedback.
9) Managers spend much time … face to face or telephonic communication … their superiors, subordinates, colleagues, customers or suppliers.
10) A manager must be able to discover various barriers to communication, analyze the reasons … their occurrence and take preventive steps to avoid them.
11) Communication is fruitful only if messages sent … the sender are interpreted … the same meaning … the receiver.
7. Guess the words defined on the left, the prompts are given on the right.
8.Fill in the gaps with the correct prepositions where necessary.
1. to hear … smb (smb’s news); 2. to wave … smb; 3. to connect … smb; 4. to smile … smb; 5. to glare … smb; 6. to chat … smb; 7. to shout … smb;
8. to whisper … smb; 9. to write a letter … smb; 10. to wink … smb; 11. to shake hands … smb; 12. to make an appointment … smb; 13. to bump … smb; 14. to communicate … smb; 15. to talk … smb; 16. to negotiate … smb; 17. to have a meeting … smb; 18. to look forward … hearing … smb; 19. contact smb.
9. Fill each gap with one word. There is an example (0).
Can you remember where you 0) were when the first text message … sent in the UK? You can’t? I’m not surprised. Nor … anyone else. But it’s unpredictable world, and nothing has been less predicted … the rise of text messaging. It came from nowhere to become … fastest growing phenomenon … recent times.
Over 2 million text messages are sent … hour in the UK. The mobile phone industry claims … 95% of them arrive within 10 seconds “in normal circumstances”. Texting has opened up an entirely new area … communication that didn’t exist before – brief messages for … there is a huge demand but which don’t need the fuss of a written letter.
Texting has become a means … parents to maintain contact with … children, for grandparents to bond with grandchildren, for television to interact … the audience. It is a marketing tool of huge potential for companies which, for the first time, can build … profiles if individual users and target them for special offers.
Texting has not been successful simply because it enables you to communicate with others … phone without speaking, … because it is brief and no one expects anything of the usual formalities. Its simplicity … ensure its long life.
1.Open the brackets and put the verbs in the proper tense form.